Technology has become ubiquitous. It influences virtually every aspect of business operations. Like the sirens of ancient mythology, technology lures management with promises of significant potential:
  » Improved customer service.
  » Increased operating efficiencies.
  » Improved management information
     and control.
More often than not, those promises fail to be fully realized.

Today, an over reliance on technology as the solution to business problems is common. Cause and effect are often not fully considered and the underlying organizational problems remain. Too often, implementing the technology is seen as the end-point and integrating the technology into the organiza-tion is short-changed. Benefits are delayed and new inefficiencies are introduced.

In fact, when new technology is introduced performance typically worsens before it improves and recovery can be lengthy and difficult. Over time most organizations regain equilibrium and rebuild the morale of affected employees and the goodwill of customers. Some never do.

ManageTech™ provides a balanced set of skills and expertise to assist an organization in improving its operations with the complexity of integrating its technology, people, and business processes. We offer support in assessing and planning for the implementation of technology, evaluating the need for technology, avoiding misapplied solutions and in managing the aftershock resulting from new technology initiatives.

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